Please inform me when it online in your network.

Please inform me when it online in your network.


Brown Charlie  
To
enquiry@wi-fi.hk
Today at 11:12 PM

can not connect to cityskywallpaper.co.nf
https://yuanquanblog.blogspot.com/2018/12/can-not-connect-to-cityskywallpaperconf.html
Ticket #615663
https://yuanquanblog.blogspot.com/2018/12/ticket-615663.html
Ticket #104524
https://yuanquanblog.blogspot.com/2018/12/ticket-104524.html
Ticket #277396
https://yuanquanblog.blogspot.com/2018/12/ticket-277396.html
Ticket #316607
https://yuanquanblog.blogspot.com/2018/12/ticket-316607.html
Ticket #718567
https://yuanquanblog.blogspot.com/2018/12/ticket-718567.html
Ticket #267084
https://yuanquanblog.blogspot.com/2018/12/ticket-267084.html
Ticket #681196
https://yuanquanblog.blogspot.com/2018/12/ticket-681196.html
Ticket #389529
https://yuanquanblog.blogspot.com/2018/12/ticket-389529.html
Ticket #199272
https://yuanquanblog.blogspot.com/2018/12/ticket-199272.html
Ticket #456079
https://yuanquanblog.blogspot.com/2018/12/ticket-456079.html
Ticket #390299
https://yuanquanblog.blogspot.com/2018/12/ticket-390299.html

=

請在網絡上聯機時通知我。


布朗查理
至
enquiry@wi-fi.hk
今天下午11:12

無法連接到cityskywallpaper.co.nf
https://yuanquanblog.blogspot.com/2018/12/can-not-connect-to-cityskywallpaperconf.html
門票＃615663
https://yuanquanblog.blogspot.com/2018/12/ticket-615663.html
門票＃104524
https://yuanquanblog.blogspot.com/2018/12/ticket-104524.html
門票＃277396
https://yuanquanblog.blogspot.com/2018/12/ticket-277396.html
機票＃316607
https://yuanquanblog.blogspot.com/2018/12/ticket-316607.html
機票＃718567
https://yuanquanblog.blogspot.com/2018/12/ticket-718567.html
門票＃267084
https://yuanquanblog.blogspot.com/2018/12/ticket-267084.html
門票＃681196
https://yuanquanblog.blogspot.com/2018/12/ticket-681196.html
機票＃389529
https://yuanquanblog.blogspot.com/2018/12/ticket-389529.html
門票＃199272
https://yuanquanblog.blogspot.com/2018/12/ticket-199272.html
門票＃456079
https://yuanquanblog.blogspot.com/2018/12/ticket-456079.html
機票＃390299
https://yuanquanblog.blogspot.com/2018/12/ticket-390299.html

Ticket #148111

Ticket #148111 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 3:01 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: I contact ISP and wait for reply.

SunDec 16 2018 3:01pm
I contact ISP and wait for reply.
You can still help me to reinstall wp & theme. If you need wp login, I can give you a temp. As I find that slider do not work in new version,

can not connect to cityskywallpaper.co.nf
https://yuanquanblog.blogspot.com/2018/12/can-not-connect-to-cityskywallpaperconf.html

Ticket #615663
https://yuanquanblog.blogspot.com/2018/12/ticket-615663.html

Ticket #104524
https://yuanquanblog.blogspot.com/2018/12/ticket-104524.html

Ticket #277396
https://yuanquanblog.blogspot.com/2018/12/ticket-277396.html

Ticket #316607
https://yuanquanblog.blogspot.com/2018/12/ticket-316607.html

Ticket #718567
https://yuanquanblog.blogspot.com/2018/12/ticket-718567.html

Ticket #267084
https://yuanquanblog.blogspot.com/2018/12/ticket-267084.html

Ticket #681196
https://yuanquanblog.blogspot.com/2018/12/ticket-681196.html

Ticket #389529
https://yuanquanblog.blogspot.com/2018/12/ticket-389529.html

Ticket #199272
https://yuanquanblog.blogspot.com/2018/12/ticket-199272.html

Ticket #456079
https://yuanquanblog.blogspot.com/2018/12/ticket-456079.html

Ticket #390299
https://yuanquanblog.blogspot.com/2018/12/ticket-390299.html

SunDec 16 2018 3:06pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Regarding the reinstallation request, please refer to our response in ticket #316607:

If you wish, we can set up a new WordPress installation on your domain. However please note that all of your current data will be lost. Please let us know if you would like us to set up a new fresh WordPress install for you.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=
機票＃148111
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 3:01 pm
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：我聯繫ISP並等待回复。

SunDec 16 2018 3:01 pm
我聯繫ISP並等待回复。
你仍然可以幫我重新安裝wp和主題。如果你需要wp登錄，我可以給你一個溫度。我發現滑塊在新版本中不起作用，

無法連接到cityskywallpaper.co.nf
https://yuanquanblog.blogspot.com/2018/12/can-not-connect-to-cityskywallpaperconf.html

門票＃615663
https://yuanquanblog.blogspot.com/2018/12/ticket-615663.html

門票＃104524
https://yuanquanblog.blogspot.com/2018/12/ticket-104524.html

門票＃277396
https://yuanquanblog.blogspot.com/2018/12/ticket-277396.html

機票＃316607
https://yuanquanblog.blogspot.com/2018/12/ticket-316607.html

機票＃718567
https://yuanquanblog.blogspot.com/2018/12/ticket-718567.html

門票＃267084
https://yuanquanblog.blogspot.com/2018/12/ticket-267084.html

門票＃681196
https://yuanquanblog.blogspot.com/2018/12/ticket-681196.html

機票＃389529
https://yuanquanblog.blogspot.com/2018/12/ticket-389529.html

門票＃199272
https://yuanquanblog.blogspot.com/2018/12/ticket-199272.html

門票＃456079
https://yuanquanblog.blogspot.com/2018/12/ticket-456079.html

機票＃390299
https://yuanquanblog.blogspot.com/2018/12/ticket-390299.html

SunDec 16 2018 3:06 pm  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

關於重新安裝請求，請參閱我們在機票＃316607中的回复：

如果您願意，我們可以在您的域上設置新的WordPress安裝。但請注意，您當前的所有數據都將丟失。如果您希望我們為您安裝新的WordPress安裝，請告訴我們。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

can not connect to cityskywallpaper.co.nf

Brown Charlie  
To
enquiry@wi-fi.hk
Today at 9:11 PM
Please make it can use in the network.


不含病毒。www.avg.com

=

無法連接到cityskywallpaper.co.nf

布朗查理
至
enquiry@wi-fi.hk
今天下午9:11
請使它可以在網絡中使用

Ticket #615663

Ticket #615663 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:54 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:54pm
I can not use my Windows 10 notebook to visit my site. You should make it online in my side.

SunDec 16 2018 12:59pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Please note that if you cannot view your site on your computer, this means that the issue is in the computer itself or the network you are using for Internet access.

Please contact your Internet Service Provider for further assistance regarding this issue.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=
門票＃615663
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 12:54 pm
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：網站已關閉

SunDec 16 2018 12:54 pm
我無法使用我的Windows 10筆記本訪問我的網站。 你應該在我身邊上網。

SunDec 16 2018 12:59 pm  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

請注意，如果您無法在計算機上查看您的站點，則表示問題出在計算機本身或您用於Internet訪問的網絡中。

有關此問題的更多幫助，請與您的Internet服務提供商聯繫。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #104524

Ticket #104524 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:36 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:36pm
Make it online. You can attach a pix if you see it. My side is down.

SunDec 16 2018 12:39pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.7 mb) 
Hello Charlie Brown,

Thank you for contacting us.

Please refer to our screenshot which shows that your site is online and is accessible. There are no server issues on our end.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=
門票＃104524
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 12:36 pm
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：網站已關閉

SunDec 16 2018 12:36 pm
讓它在線。 如果你看到它你可以附加一個像素。 我的一面倒下了。

SunDec 16 2018 12:39 pm  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
website.png（0.7 mb）
查理布朗你好，

感謝您與我們聯繫。

請參閱我們的屏幕截圖，其中顯示您的網站已在線且可訪問。 我們沒有服務器問題。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #277396

Ticket #277396 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:25 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:25pm
CWD AU 1.jpg (75.4 kb) 
Make it online.

SunDec 16 2018 12:26pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Please try using a different Internet connection and a different web browser and see if the issue persists. As we have already explained, there is no issue in loading your site on our end and our servers and up and running.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

門票＃277396
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 12:25 pm
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：網站已關閉

SunDec 16 2018 12:25 pm
CWD AU 1.jpg（75.4 kb）
讓它在線。

SunDec 16 2018 12:26 pm  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

請嘗試使用其他Internet連接和其他Web瀏覽器，看看問題是否仍然存在。 正如我們已經解釋的那樣，在我們的終端和服務器上加載您的站點並啟動和運行沒有問題。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #316607

Ticket #316607 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 11:52 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Reinstall

SunDec 16 2018 11:52am
Help me reinstall wp & theme. site is down.

SunDec 16 2018 11:55am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.9 mb) 
Hello Charlie Brown,

Thank you for contacting us.

Please review our screenshot which clearly shows that your site is online and accessible. One window shows your site online using a local connection and the other window shows your site online using a web proxy from another country. As such we can confirm that your site is online and is not down.

If you wish, we can set up a new WordPress installation on your domain. However please note that all of your current data will be lost. Please let us know if you would like us to set up a new fresh WordPress install for you.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

機票＃316607
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 11:52 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：重新安裝

SunDec 16 2018 11:52 am
幫我重新安裝wp和主題。網站已關閉。

SunDec 16 2018 11:55 am  -  Ernest Donovan
給這個答案評分:(差）（優秀）
website.png（0.9 mb）
查理布朗你好，

感謝您與我們聯繫。

請查看我們的屏幕截圖，其中清楚地顯示您的網站在線且可訪問。一個窗口使用本地連接在線顯示您的站點，另一個窗口使用來自其他國家/地區的Web代理在線顯示您的站點。因此，我們可以確認您的網站是在線並且沒有關閉。

如果您願意，我們可以在您的域上設置新的WordPress安裝。但請注意，您當前的所有數據都將丟失。如果您希望我們為您安裝新的WordPress安裝，請告訴我們。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #718567

Ticket #718567 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 11:17 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: IP

SunDec 16 2018 11:17am
219.76.25.116

% [whois.apnic.net]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html

% Information related to '219.76.0.0 - 219.76.255.255'

% Abuse contact for '219.76.0.0 - 219.76.255.255' is 'pmaster@netvigator.com'

inetnum: 219.76.0.0 - 219.76.255.255
netname: NETVIGATOR
descr: Hong Kong Telecommunications (HKT) Limited Mass Internet
country: HK
admin-c: NA45-AP
tech-c: NA45-AP
status: ASSIGNED NON-PORTABLE
mnt-by: MAINT-HK-IMS-CS
mnt-irt: IRT-HKTIMS-HK
mnt-lower: MAINT-HK-IMS-CS
mnt-routes: MAINT-HK-IMS-WILSON
last-modified: 2015-01-14T08:37:12Z
source: APNIC

irt: IRT-HKTIMS-HK
address: PO Box 9896 GPO
e-mail: pmaster@netvigator.com
abuse-mailbox: pmaster@netvigator.com
admin-c: WC109-AP
tech-c: WC109-AP
auth: Filtered
mnt-by: MAINT-HK-IMS
last-modified: 2010-12-08T04:41:54Z
source: APNIC

role: NETVIGATOR ADMINISTRATORS
address: PO Box 9896 GPO
address: Hong Kong
phone: +852-2888-2888
country: hk
e-mail: pmaster@netvigator.com
admin-c: WC109-AP
tech-c: WC109-AP
nic-hdl: NA45-AP
mnt-by: MAINT-HK-IMS
last-modified: 2008-09-04T07:54:15Z
source: APNIC

% Information related to '219.76.0.0/19AS4760'

route: 219.76.0.0/19
origin: AS4760
descr: PCCW IMS Limited
14/F, Lockhart Exchange Bldg
No. 3 Hennessy Road
mnt-by: MAINT-HK-IMS
last-modified: 2017-12-13T10:07:35Z
source: APNIC

% This query was served by the APNIC Whois Service version 1.88.15-46 (WHOIS-US4)

SunDec 16 2018 11:20am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

We can confirm that the IP address 219.76.25.116 is not blocked by our security software. As such there are no blocks on our end that would prohibit you from accessing your website.

To resolve this issue please contact your Internet Service Provider or alternatively you may try using a different Internet connection and see if the issue persists there as well.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

Ticket #267084

Ticket #267084 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 10:04 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 10:04am
1. Site is down. I can not use it.
2. I try to fix. But wp & theme update, I lost slider.

So, my site should be online in my notebook now.

SunDec 16 2018 10:12am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

As we have outlined in previous Trouble Tickets, your site is indeed online. We have provided you with example screenshots and have also suggested trying to use a proxy service like https://proxysite.com in order to verify that your site is indeed online.

This leads us to believe that the issue is isolated to your computer or network connection. Please provide us with your public IP address so that we can check whether our firewall is blocking it.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

門票＃267084
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 10:04 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：網站已關閉

SunDec 16 2018 10:04 am
1.網站已關閉。我不能用它。
我試著修理。但是wp和主題更新，我失去了滑塊。

所以，我的網站現在應該在我的筆記本上。

SunDec 16 2018 10:12 AM  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

正如我們在之前的故障單中所概述的那樣，您的網站確實在線。我們為您提供了示例屏幕截圖，並建議嘗試使用https://proxysite.com等代理服務，以驗證您的網站確實在線。

這使我們相信該問題與您的計算機或網絡連接是隔離的。請向我們提供您的公共IP地址，以便我們檢查防火牆是否阻止它。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #681196

Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 9:57 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Reboot

SunDec 16 2018 9:57am
Can you reboot server?

SunDec 16 2018 9:59am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Please note that rebooting the server would cause a service disruption to all clients using the same server. Please outline the issue that you are experiencing and we will try to assist you.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

門票＃681196
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 9:57 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：重新啟動

SunDec 16 2018 9:57 am
你能重啟服務器嗎？

SunDec 16 2018 9:59 am  -  Ernest Donovan
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

請注意，重新啟動服務器會導致使用同一服務器的所有客戶端中斷服務。 請概述您遇到的問題，我們會盡力為您提供幫助。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #389529

Ticket #389529 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 9:24 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 9:24am
I update wordpress & theme. I find that the slider can not work.

This site is also down in my Windows 10 notebook. Can you make it online as soon as possible.

SunDec 16 2018 9:44am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.5 mb) 
Hello Charlie Brown,

Thank you for contacting us. We are sorry to hear that you are having trouble accessing your website.

After extensively testing your website, we can confirm that it is online and freely accessible. In addition to being able to view your website through a direct Internet connection, we were also successful in loading it through a couple of web proxies (www.zend2.com and www.proxysite.com). Please refer to the attached screenshot that shows your website loading without issues.

Our recommendation is to clear your browser's temporary Internet files (cookies, cache) by pressing Ctrl + F5 simultaneously on your keyboard or alternatively you may try using a different browser. You may also try loading your website through a web proxy to verify that it is indeed up and running.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

機票＃389529
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 9:24 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：網站已關閉

SunDec 16 2018 9:24 am
我更新wordpress和主題。我發現滑塊無法正常工作。

這個網站也在我的Windows 10筆記本中。你能盡快在線上網嗎？

SunDec 16 2018 9:44 am  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
website.png（0.5 mb）
查理布朗你好，

感謝您與我們聯繫。得知您在訪問自己的網站時遇到問題，我們深表遺憾。

在對您的網站進行廣泛測試後，我們可以確認它是在線的並且可以免費訪問。除了能夠通過直接的互聯網連接查看您的網站外，我們還成功通過幾個網絡代理（www.zend2.com和www.proxysite.com）加載它。請參閱隨附的屏幕截圖，其中顯示您的網站加載沒有問題。

我們的建議是在鍵盤上同時按Ctrl + F5清除瀏覽器的臨時Internet文件（cookie，緩存），或者您也可以嘗試使用其他瀏覽器。您也可以嘗試通過Web代理加載您的網站，以驗證它確實已啟動並正在運行。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #199272

Ticket #199272 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 6:06 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Http://cityskywallpaper.co.nf/ could not connect successfully

SunDec 16 2018 6:06am
Browser 2.jpg (0.2 mb) 
Please see the attachment, please help.

SunDec 16 2018 6:18am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.8 mb) 
Hello Charlie Brown,

Thank you for contacting us. We are sorry to hear that you are having trouble accessing your website.

After extensively testing your website, we can confirm that it is online and freely accessible. In addition to being able to view your website through a direct Internet connection, we were also successful in loading it through a couple of web proxies (www.zend2.com and www.proxysite.com). Please refer to the attached screenshot that shows your website loading without issues.

Our recommendation is to clear your browser's temporary Internet files (cookies, cache) by pressing Ctrl + F5 simultaneously on your keyboard or alternatively you may try using a different browser. You may also try loading your website through a web proxy to verify that it is indeed up and running.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

門票＃199272
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 6:06 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：http：//cityskywallpaper.co.nf/無法成功連接

SunDec 16 2018 6:06 am
瀏覽器2.jpg（0.2 mb）
請看附件，​​請幫忙。

SunDec 16 2018 6:18 am  - 歐內斯特·多諾萬
給這個答案評分:(差）（優秀）
website.png（0.8 mb）
查理布朗你好，

感謝您與我們聯繫。得知您在訪問自己的網站時遇到問題，我們深表遺憾。

在對您的網站進行廣泛測試後，我們可以確認它是在線的並且可以免費訪問。除了能夠通過直接的互聯網連接查看您的網站外，我們還成功通過幾個網絡代理（www.zend2.com和www.proxysite.com）加載它。請參閱隨附的屏幕截圖，其中顯示您的網站加載沒有問題。

我們的建議是在鍵盤上同時按Ctrl + F5清除瀏覽器的臨時Internet文件（cookie，緩存），或者您也可以嘗試使用其他瀏覽器。您也可以嘗試通過Web代理加載您的網站，以驗證它確實已啟動並正在運行。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊

Ticket #456079

Ticket #456079 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 5:08 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Http://cityskywallpaper.co.nf/ could not connect successfully

SunDec 16 2018 5:08am
Browser 1.jpg (0.2 mb) 
I have cleared my browser's cache and cookies and can't connect successfully. Please help.

SunDec 16 2018 5:14am - Peter Smith
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us. We're sorry to hear that you're still experiencing issues.

Have you tried:

- resetting/rebooting your local computer's router?
- disabling your firewall and your anti-virus program?
- using a different device/network?

Best Regards,
Peter Smith
Dedicated Support Team
Supportindeed.com

=

門票＃456079
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 5:08 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：http：//cityskywallpaper.co.nf/無法成功連接

SunDec 16 2018 5:08 am
瀏覽器1.jpg（0.2 mb）
我已經清除了瀏覽器的緩存和cookie，無法成功連接。 請幫忙。

SunDec 16 2018 5:14 am  - 彼得史密斯
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。 我們很遺憾聽到您仍然遇到問題。

你有沒有嘗試過：

 - 重置/重啟本地計算機的路由器？
 - 禁用防火牆和防病毒程序？
 - 使用不同的設備/網絡？

最好的祝福，
彼得史密斯
專門的支持團隊
Supportindeed.com

Ticket #390299

Ticket #390299

Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 4:21 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Http://cityskywallpaper.co.nf/ could not connect successfully

SunDec 16 2018 4:21am
My website could not be successfully connected. Please help.

SunDec 16 2018 4:26am - Peter Smith
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

We've checked your web page via multiple networks and web-based proxy sites and can confirm that http://cityskywallpaper.co.nf/ is currently online and fully accessible:

http://boomproxy.com/browse.php?u=HthtonP5Y3eb%2B3mqlki582WCq%2BRs3iniCf4%3D&b=5&f=norefer

Our recommendation at this point is to either clear your browser's cache and cookies or to use an alternative web browser.

Feel free to reopen this ticket in case you have more questions or you need further assistance. Thank you for choosing our services.

Best Regards,
Peter Smith
Dedicated Support Team
Supportindeed.com

=

機票＃390299

機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 4:21 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：http：//cityskywallpaper.co.nf/無法成功連接

SunDec 16 2018 4:21 am
我的網站無法成功連接。請幫忙。

SunDec 16 2018 4:26 am  - 彼得史密斯
給這個答案評分:(差）（優秀）
查理布朗你好，

感謝您與我們聯繫。

我們通過多個網絡和基於網絡的代理網站檢查了您的網頁，並確認http://cityskywallpaper.co.nf/目前在線且完全可訪問：

http://boomproxy.com/browse.php?u=HthtonP5Y3eb%2B3mqlki582WCq%2BRs3iniCf4%3D&b=5&f=norefer

此時我們的建議是清除瀏覽器的緩存和cookie或使用其他Web瀏覽器。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。感謝您選擇我們的服務。

最好的祝福，
彼得史密斯
專門的支持團隊
Supportindeed.com