2018年12月16日 星期日

can not connect to cityskywallpaper.co.nf

Brown Charlie  
To
enquiry@wi-fi.hk
Today at 9:11 PM
Please make it can use in the network.


不含病毒。www.avg.com

=

無法連接到cityskywallpaper.co.nf

布朗查理

enquiry@wi-fi.hk
今天下午9:11
請使它可以在網絡中使用

Ticket #615663

Ticket #615663 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:54 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:54pm
I can not use my Windows 10 notebook to visit my site. You should make it online in my side.

SunDec 16 2018 12:59pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Please note that if you cannot view your site on your computer, this means that the issue is in the computer itself or the network you are using for Internet access.

Please contact your Internet Service Provider for further assistance regarding this issue.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=
門票#615663
機票狀態:
關閉
部門:
支持
創建日期:
16/12/2018 12:54 pm
名稱:
查理·布朗
電子郵件:
tkservice@yahoo.com
電話:

主題:網站已關閉

SunDec 16 2018 12:54 pm
我無法使用我的Windows 10筆記本訪問我的網站。 你應該在我身邊上網。

SunDec 16 2018 12:59 pm  - 歐內斯特·多諾萬
給這個答案評分:(差)(優秀)
查理布朗你好,

感謝您與我們聯繫。

請注意,如果您無法在計算機上查看您的站點,則表示問題出在計算機本身或您用於Internet訪問的網絡中。

有關此問題的更多幫助,請與您的Internet服務提供商聯繫。

如果您有更多問題或需要進一步的幫助,請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福,
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #104524

Ticket #104524 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:36 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:36pm
Make it online. You can attach a pix if you see it. My side is down.

SunDec 16 2018 12:39pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.7 mb) 
Hello Charlie Brown,

Thank you for contacting us.

Please refer to our screenshot which shows that your site is online and is accessible. There are no server issues on our end.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=
門票#104524
機票狀態:
關閉
部門:
支持
創建日期:
16/12/2018 12:36 pm
名稱:
查理·布朗
電子郵件:
tkservice@yahoo.com
電話:

主題:網站已關閉

SunDec 16 2018 12:36 pm
讓它在線。 如果你看到它你可以附加一個像素。 我的一面倒下了。

SunDec 16 2018 12:39 pm  - 歐內斯特·多諾萬
給這個答案評分:(差)(優秀)
website.png(0.7 mb)
查理布朗你好,

感謝您與我們聯繫。

請參閱我們的屏幕截圖,其中顯示您的網站已在線且可訪問。 我們沒有服務器問題。

如果您有更多問題或需要進一步的幫助,請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福,
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #277396

Ticket #277396 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 12:25 pm
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Site is down

SunDec 16 2018 12:25pm
CWD AU 1.jpg (75.4 kb) 
Make it online.

SunDec 16 2018 12:26pm - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
Hello Charlie Brown,

Thank you for contacting us.

Please try using a different Internet connection and a different web browser and see if the issue persists. As we have already explained, there is no issue in loading your site on our end and our servers and up and running.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

門票#277396
機票狀態:
關閉
部門:
支持
創建日期:
16/12/2018 12:25 pm
名稱:
查理·布朗
電子郵件:
tkservice@yahoo.com
電話:

主題:網站已關閉

SunDec 16 2018 12:25 pm
CWD AU 1.jpg(75.4 kb)
讓它在線。

SunDec 16 2018 12:26 pm  - 歐內斯特·多諾萬
給這個答案評分:(差)(優秀)
查理布朗你好,

感謝您與我們聯繫。

請嘗試使用其他Internet連接和其他Web瀏覽器,看看問題是否仍然存在。 正如我們已經解釋的那樣,在我們的終端和服務器上加載您的站點並啟動和運行沒有問題。

如果您有更多問題或需要進一步的幫助,請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福,
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com

Ticket #316607

Ticket #316607 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 11:52 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Reinstall

SunDec 16 2018 11:52am
Help me reinstall wp & theme. site is down.

SunDec 16 2018 11:55am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.9 mb) 
Hello Charlie Brown,

Thank you for contacting us.

Please review our screenshot which clearly shows that your site is online and accessible. One window shows your site online using a local connection and the other window shows your site online using a web proxy from another country. As such we can confirm that your site is online and is not down.

If you wish, we can set up a new WordPress installation on your domain. However please note that all of your current data will be lost. Please let us know if you would like us to set up a new fresh WordPress install for you.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

=

機票#316607
機票狀態:
關閉
部門:
支持
創建日期:
16/12/2018 11:52 am
名稱:
查理·布朗
電子郵件:
tkservice@yahoo.com
電話:

主題:重新安裝

SunDec 16 2018 11:52 am
幫我重新安裝wp和主題。網站已關閉。

SunDec 16 2018 11:55 am  -  Ernest Donovan
給這個答案評分:(差)(優秀)
website.png(0.9 mb)
查理布朗你好,

感謝您與我們聯繫。

請查看我們的屏幕截圖,其中清楚地顯示您的網站在線且可訪問。一個窗口使用本地連接在線顯示您的站點,另一個窗口使用來自其他國家/地區的Web代理在線顯示您的站點。因此,我們可以確認您的網站是在線並且沒有關閉。

如果您願意,我們可以在您的域上設置新的WordPress安裝。但請注意,您當前的所有數據都將丟失。如果您希望我們為您安裝新的WordPress安裝,請告訴我們。

如果您有更多問題或需要進一步的幫助,請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福,
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com