Ticket #316607

Ticket #316607 
Ticket Status:
Closed
Department:
Support
Create Date:
16/12/2018 11:52 am
Name:
Charlie Brown
Email:
tkservice@yahoo.com
Phone:

Subject: Reinstall

SunDec 16 2018 11:52am
Help me reinstall wp & theme. site is down.

SunDec 16 2018 11:55am - Ernest Donovan
Rate this answer: (Poor)  (Excellent)
website.png (0.9 mb) 
Hello Charlie Brown,

Thank you for contacting us.

Please review our screenshot which clearly shows that your site is online and accessible. One window shows your site online using a local connection and the other window shows your site online using a web proxy from another country. As such we can confirm that your site is online and is not down.

If you wish, we can set up a new WordPress installation on your domain. However please note that all of your current data will be lost. Please let us know if you would like us to set up a new fresh WordPress install for you.

Feel free to reopen this ticket in case you have more questions or you need further assistance.

Thank you for choosing our services.

Best Regards,
Ernest Donovan
Dedicated Support Team
Supportindeed.com

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機票＃316607
機票狀態：
關閉
部門：
支持
創建日期：
16/12/2018 11:52 am
名稱：
查理·布朗
電子郵件：
tkservice@yahoo.com
電話：

主題：重新安裝

SunDec 16 2018 11:52 am
幫我重新安裝wp和主題。網站已關閉。

SunDec 16 2018 11:55 am  -  Ernest Donovan
給這個答案評分:(差）（優秀）
website.png（0.9 mb）
查理布朗你好，

感謝您與我們聯繫。

請查看我們的屏幕截圖，其中清楚地顯示您的網站在線且可訪問。一個窗口使用本地連接在線顯示您的站點，另一個窗口使用來自其他國家/地區的Web代理在線顯示您的站點。因此，我們可以確認您的網站是在線並且沒有關閉。

如果您願意，我們可以在您的域上設置新的WordPress安裝。但請注意，您當前的所有數據都將丟失。如果您希望我們為您安裝新的WordPress安裝，請告訴我們。

如果您有更多問題或需要進一步的幫助，請隨時重新打開此機票。

感謝您選擇我們的服務。

最好的祝福，
歐內斯特·多諾萬
專門的支持團隊
Supportindeed.com